Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can also track your order anytime from the "Track Order" page on our website.
3. When will my order arrive?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the shipping method chosen. Domestic orders usually arrive within 5–10 business days.
4. Do you offer international shipping?
Yes, we ship worldwide! Shipping times and fees may vary depending on your country and chosen delivery option.
5. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging. To start a return, please contact us with your order number.
6. Can I cancel or change my order?
If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us as soon as possible for assistance.
7. What if I received a damaged or wrong item?
We’re sorry about that! Please contact us within 48 hours of receiving your order with photos of the issue, and we’ll resolve it quickly.
8. How can I contact customer support?
You can reach us anytime through our Contact Us page or email us directly at [your email]. We typically respond within 24 hours.